✅ Booking FAQs
All bookings are done through WhatsApp only to ensure quick response and clear records of your rental request.
Yes, we require at least 1 day’s notice to ensure availability of the equipment and operator for your project.
Absolutely. We accept bookings for short durations, including half-day and one-day rentals.
Yes, all equipment comes with a trained operator. We ensure safety and efficiency on every job site.
No, we currently manage bookings via WhatsApp only, making it faster and more personal for our clients.
🚚 Delivery FAQs
Yes, we offer same-day delivery across Qatar, subject to availability. Advance booking is still recommended.
Yes, we provide nationwide delivery, ensuring your equipment arrives wherever your project is located.
Delivery is usually charged separately, but it’s included for Star Nuwakot Members as part of their benefits.
Yes, please ensure your site is prepared for safe unloading and operation of the equipment before delivery.
No. For safety and control, all deliveries are handled by our logistics team — no customer pickups allowed.
💳 Payment FAQs
We accept all major payment modes, including bank transfers, cash, and card payments.
Yes, most clients are required to pay an advance or deposit, but members are exempt from deposits.
Yes, we offer credit terms to members only. Non-members are required to make upfront payments.
Absolutely. We provide official tax invoices for every rental, suitable for company records and audits.
If the issue is on our side, we offer a full refund — no questions asked.
Get in touch
Zone 27 Street no: 950, Building no: 64, New Taif Building: 5th Floor office no: 4, Doha, Qatar
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